How secure will my things be? They're really important to me.
The well-being of your items is our number one concern here at Binstro. We’ve taken several steps in order to guarantee that your items are completely secure during their stay with us so that you can rest easy.
Your items will be stored in a commercial storage facility that is climate controlled and monitored 24/7. For security purposes, we won’t release the location of our facility to the public. Should you need something back immediately, feel free to contact us and we’ll do our best to work with you.
Our facilities are climate controlled so your items will be kept in pristine condition. Additionally, each bin is sealed to prevent moisture and dust from damaging your things.
24/7 Security and Monitoring
Our facilities are monitored and staffed 24/7 with security. You can rest assured that your things are always protected.
Your bins will never be opened by Binstro. Each bin is given two barcoded security tags to prevent it from being opened or tampered with. On top of this, each of your bins will be further sealed once stored to prevent any damage from moisture and dust.
Additionally, you’re more than welcome to use your own locks. Just throw on a padlock before we take them to storage- we won’t ask for the key.
Every bin we store is insured to a maximum of $250. Binstro also limits an individual customers claim to $2,000.
If you plan to store valuables, we ask that you please inform us beforehand of their stated value, either by phone or email. If you do not specify a value, we will insure your belongings at a rate of sixty cents per pound.
In addition to our policy, some renters and homeowner’s insurance policies may cover your belongings while they are being stored with Binstro. You can confirm this by contacting your insurance company.
Each member of our staff has undergone a criminal background check. Your things are in good hands.
Trusted Payment System
We will always use a trusted payment processing system to keep your personal information safe. In fact, we use the same trusted payment software as Lyft, Rackspace, and Twitter.
We don't even get your credit information. Our process is completely secure.